Welcome to The Hilton Head Island Center
The Hilton Head Island Center is a collaboration between the Town of Hilton Head Island and The University of South Carolina Beaufort's Hospitality Management Program. Our Mission is to provide specialized education and training that will enable Hilton Head Island to become known as an international destination for Event Management and Hospitality Training.
The Center's Key Focuses:
Expanding Destination Events
Training Hospitality Professionals
Assisting in Event Management
Supporting the Hospitality Industry
What We Offer
Education
The Center offers education opportunities in non-credit courses, certificates, and training, such as the popular Island Ambassador seminars offered to staff members of Hilton Head businesses. Programs are provided to Tourists, USCB students, local residents, local industry professionals, community college students, and individuals who are interested in bettering themselves through education and training. For more information contact: hmctraining@uscb.edu.
Volunteer Coordination
Special events cannot be successful without volunteers! The Center utilizes student volunteers and provides them with extensive event management opportunities. This benefits the students as they learn with the hands on approach; it also benefits the Event as key staff can be available for event expansion. The student workers are majoring in hospitality and provide a degree of professionalism, competence, and enthusiasm that assist Hilton Head Island by providing visitors, residents and future retires with an outstanding experience.
Quality Management Initiative
Service quality management is paramount in creating memorable experiences and making Hilton Head Island a world-class destination. The Center offers tools and resources to local industry to assist with quality evaluation and elevating the guest experience. Services include secret shopping, assistance with creating or refining service standards, educational presentations to management or staff, and more.
Complimentary
The Center's services are offered at no cost to the community through partnership with the Town of Hilton Head and USCB.
Please contact us to discuss your event, business or group's needs.